Troubleshoot Your Kindle Issues

If you are a kindle lover who loves to read stuff on your kindle device, but facing kindle touch issues then you are at right place. Because this write-up will give you solutions to the problems like transferring purchased content, forgetting your password, a frozen touch screen, lines on the screen, problems playing songs, audio books, and more. You can resolve almost all of these problems by yourself with a little effort and without voiding manufacturer's warranty, and most importantly without sending the device back to Amazon for repairs.

There are some suggestions which you can opt when you face problems like the given below:

    Internal Software related issues:
  • What to do if the gadget has old software version and it's giving update notifications?
  • It is mandatory to update the versions with latest software versions for your device.
  • Steps: Click over Go to and select your device to find over the latest software updates.
What is downloading in progress?

If you are currently downloading some content on your device and the device become slower to respond then wait for a while before switching to another downloads because the device is slow after downloading a large amount of content.

What is a device temperature condition?

It is a state of cold and hot temperature which is essential to understand that avoid your device in extreme hot and cold temperature conditions.

What to do with the device accessories in case of device testing?

If you have a protective case or screen then try to remove it before testing the device.

What to do when the touch screen of kindle is dirty?

It is essential to clean the screen with a soft, slightly damp or a lint-free cloth. Make sure you are not using the device while wearing gloves with wet hands and even after applying the hand lotion.

Low battery issue:

If your device battery is slow then it's important to charge your device first for at least 30 minutes and then try restarting it again.

Reset Need:

If you are still facing issues or continue to experience the slowness in your device then try resetting your device by selecting the Reset device from the Settings menu. Content, can be solved by restarting your device.

How do I fix my Kindle that's frozen?

Try to restart your device from the Power dialog or Setting menu where you would see the Fire Tablets>Press and hold the power button for two to three seconds until you see the message like "Do you want to shut down your Fire or "Do you want to shut down your Kindle?", and then tap the Shut down, Press Off or Ok and in this way you'll be able to fix the issue.

Help and Support

Though there is a one year warranty on Kindle device for its hardware and software issues but still If you want to avail the fastest support in order to solve the complex issues then give a call at toll-free number for 24/7 support from where the experts will help you over the phone, are active on Live Chat, Social Media and also from other alternatives that may include FAQ's and other documents.