What to do when Roku freezes on Netflix loading screen?

Roku keeps loading

One of the most common problem while trying to watch the Netflix is Roku freezes on Netflix loading screen and there are a lot of steps that come under it but we don't want you to be hovering around the issues all the time so, here we have the troubleshooting steps for your device below to resolve the issue. It deals with three simple steps and when you follow them you will be able to easily use them.

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    The given below steps have another hierarchy of steps that revolves around the troubleshooting steps.
  • Restart your Roku
  • Disconnect the device from your Netflix account.
  • Troubleshoot Network connection issues.

    Restart your Roku

    Let's get started with the basic steps :
  • The very first thing you need to do is unplug your Roku from power for at least 10-15 seconds.
  • After doing the first step, now plug your Roku back in.
  • It's time to turn your Roku device on by pressing any button on the remote of Roku.
  • Wait for at least one minute and then try Netflix again.

After the first step, you need to follow the second step that will be carried out with the selection through your finger tips:

    Disconnect the device from your Netflix account:
  • In this step, you need to press the Home button to navigate to Roku Home Menu.
  • Select Settings for Netflix.
  • Now, select Deactivate this player from my Netflix account.
  • If you'll select yes then the device will get deactivated. So, select Yes.
    Troubleshoot Network connection issues:
  • Check if your internet connection is working properly as it may have the slow or interrupted internet connection.

In some cases, troubleshooting is tough for a user to do it own. Sometimes the causes of problems that occur is weak or intermittent connection of internet but sometimes the error like " Cannot connect to Internet" is keep occurring or there is a trouble in playing a movie or TV show on your device and in some cases these errors are accompanied by some error codes which needs an expert to help you on this.

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